Accessibility Statement
Effective Date: August 5, 2026
At Soul II Soul, Inc., we believe everyone deserves the opportunity to explore their spiritual journey in a welcoming, respectful, and inclusive environment.
Accessibility is part of our commitment to serving our community with kindness, compassion, and respect. We continually work to improve the accessibility of our website, retail store, products, services, classes, workshops, special events, and Oracle Intuitive Readings.
1. Website Accessibility
We strive to make our website as accessible and user-friendly as reasonably possible for all visitors, including individuals who use assistive technologies.
Accessibility is an ongoing effort, and we continually evaluate and improve our website to enhance usability. If you experience difficulty accessing any part of our website, placing an order, scheduling a service, or obtaining information, we encourage you to contact us so we can assist you.
2. In-Store Accessibility
We are committed to providing a welcoming and accessible experience for all visitors to our retail location.
If you require assistance while shopping, attending a class, workshop, special event, or Oracle Intuitive Reading, please let a member of our staff know. We will make every reasonable effort to provide assistance consistent with applicable law.
3. Reasonable Accommodations
If you require a reasonable accommodation to access our website, retail store, classes, workshops, special events, or Oracle Intuitive Readings, we encourage you to contact us as far in advance as possible.
We will make reasonable efforts to accommodate requests in accordance with applicable law.
4. Support Persons
We recognize that some individuals may require the assistance of a support person, interpreter, or caregiver to fully participate in our services.
If you require a support person as a reasonable accommodation, please contact us before your visit so we can discuss your needs and make reasonable arrangements where appropriate and consistent with applicable law.
5. Service Animals
Soul II Soul, Inc. welcomes service animals as required by applicable law.
In most circumstances, this includes dogs that are individually trained to perform specific tasks for a person with a disability. Where required by applicable law, qualified miniature horses may also be accommodated.
Emotional support animals, therapy animals, comfort animals, companion animals, pets, and animals whose sole function is to provide emotional support or comfort are not considered service animals under the Americans with Disabilities Act (ADA) and are not permitted where service animals are required.
Soul II Soul, Inc. reserves the right to ask the questions permitted by applicable law to determine whether an animal qualifies as a service animal.
Service animals must remain under the control of their handler and must be housebroken. As permitted by applicable law, Soul II Soul, Inc. may require an animal to be removed if the animal is out of control and the handler does not take effective action to control it, if the animal is not housebroken, or if the animal poses a direct threat to the health or safety of others.
This policy applies throughout Soul II Soul, including our retail store, Oracle Intuitive Readings, classes, workshops, special events, and other in-person services.
6. Feedback
We welcome your feedback regarding the accessibility of our website, store, products, services, classes, workshops, special events, and Oracle Intuitive Readings.
If you encounter an accessibility barrier or have suggestions that may help us improve, we encourage you to contact us.
7. Our Commitment
Whether you walk, roll, speak, sign, read, hear, see, communicate, process information differently, or experience the world in your own unique way, you are welcome here.
We are committed to treating every guest with dignity, respect, kindness, and compassion, and we will continue working to make Soul II Soul as welcoming and accessible as reasonably possible for everyone.
8. Contact Us
If you have questions about this Accessibility Statement or would like to request assistance or a reasonable accommodation, please contact us.
Soul II Soul, Inc.
8011 SW 40th Street, Suite 103
Miami, Florida 33155
Email: souliisoulinfo@gmail.com
Phone: (786) 703-7550