Policies & Important Information

We want your experience with Soul II Soul to be clear, welcoming, and easy. Whether you're shopping, booking a reading, attending an event, or earning rewards, you can find our important policies and information below.

🛍️ Returns & Refunds
Information about final sales, cancellations, and refunds.
Returns & Refund Policy

📦 Shipping & Local Pickup
Shipping, pickup times, damaged orders, and unclaimed purchases.
Shipping Policy

🔮 Oracle Intuitive Readings
Scheduling, cancellations, late arrivals, guests, and virtual readings.
Readings Policy

✨ Classes & Events
Registration, cancellations, attendance, conduct, and event requirements.
Classes & Events Main Policy

🌿 Spiritual Services

Booking, cancellations, participation, consent, and important service information.

Spiritual Services Policy

💜 Loyalty Rewards
How to earn points, redeem rewards, and understand exclusions.
Loyalty Program Policy

♿ Accessibility
Accessibility, accommodations, and service animal information.
Accessibility Statement & Policy

🌙 General Disclaimer
Important information about our spiritual products, services, readings, and content.
General Disclaimer Policy

🔒 Privacy Policy
How we collect, use, and protect your information.
Privacy Policy

📜 Terms of Service
The general terms that apply when using our website and services.
Terms of Service Policy

Questions?

We're always happy to help. Call or text us at (786) 703-7550 or email souliisoulinfo@gmail.com.